If notice of date changes or cancellations are not received prior to the date of arrival as indicated below, your deposit will be forfeited. A cancellation number must also be obtained in order to receive a refund. Inclement weather or illness are not valid reasons for refunds.
- A 72-hour notice prior to check in is required for hotel reservations.
- Group refunds are dictated by the contract signed.
- If you booked a nonrefundable reservation, you will not be refunded if you cancel at any point after booking.
In the event of cancellation due to COVID-19 concerns or illness, the cancellation policy will remain the same as listed above. The only time exceptions can be made will be if the hotel is required to shut down the building or amenities due to COVID-19 restrictions placed by State or Local Government.